Privacy

Privacy Policy

This Privacy Policy describes how TradeRiser (‘the Firm’) collects and uses information through its 

site www.traderiser.com. 

Commitment

TradeRiser respects the privacy of any user that accesses its site; therefore, the Firm is committed in 

safeguarding any existing or prospective clients, applicants and visitors.

Application

In order to open an account with TradeRiser, you must first complete and send an application form 

attaching the required documents. By completing the application form you are requested to disclose 

private information in order to enable the Firm to evaluate your application and comply with relevant 

rules and regulations.

This information is also used by the Firm to inform you regarding its services.

Confidentiality and Client's Personal Data Protection

TradeRiser will treat all client’s personal data in accordance with the Processing of Personal Data 

(Protection of the Individual) Law of 2001, its amendment (Law No. 37(I)/2003) and the Regulation of 

Electronic Communications.

TradeRiser shall not disclose to a third party, any of its clients’ confidential information unless required 

to do so by a regulatory authority of a competent jurisdiction; such disclosure shall occur on a ‘need-

to-know’ basis, unless otherwise instructed by a regulatory authority. Under such circumstances, the 

Firm shall expressly inform the third party regarding the confidential nature of the information.

Clients accept and consent that TradeRiser may, from time to time, contractually engage companies 

for statistical purposes in order to improve the Firm’s marketing; as a result, some or all of the clients’ 

personal data may be disclosed on an anonymous and aggregated basis only.

Agents

We use a card processing company for your deposits and withdrawals to and from your TradeRiser 

account; This company does not retain, share, store or use any personally identifiable information for 

any other purposes.

Privacy

Tracking systems used on the Firm’s site(s) may collect data detailing the pages you have accessed, 

how you discovered this site, the frequency of visits etc; this information is obtained in order to 

improve the content of the Firm’s site(s) and may also be used by the Firm to contact you, through an 

appropriate means, and provide you with any information the Firm believes to be useful.

Choice/Opt-out

If you no longer wish to receive any communication from the Firm, you may opt-out of by following the 

relevant instructions included in each communication sent by TradeRiser.

You shall be notified accordingly if your personal information is collected by any third party that is not 

our agent/ service provider, so you can make an informed decision as to whether or not you want to 

share your information with that party.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. 

TradeRiser uses cookies on its site(s). The Firm does not link the information stored in cookies to any 

personally identifiable information you may submit.

TradeRiser uses both session ID cookies and persistent cookies. A session ID cookie does not expire 

when you close your browser. A persistent cookie remains on your hard drive for an extended period 

of time. You can remove persistent cookies by following directions provided in your Internet browser's 

‘Help’ file.

TradeRiser sets a persistent cookie for statistical purposes. Persistent cookies also enable the Firm to 

track and target the location and the interests of users that access the TradeRiser site and to enhance 

the experience of services offered.

Security and Protection of your personal information

The personal information that you provide in connection with registering yourself as a user of the site 

or of the services is classified as ‘Registered Information. ‘Registered Information’ is protected in 

many ways. You can access your ‘Registered Information’ through a password selected by you. This 

password is encrypted and known only to you. Your password must not be revealed to anyone. 

‘Registered Information’ is safely stored on secure servers that only authorised personnel have 

access to via password. The Firm encrypts all personal information as it is transferred to TradeRiser 

and thus makes all necessary effort to prevent unauthorised parties from viewing any such 

information.

Personal information provided to TradeRiser that is not ‘Registered Information’ also resides on 

secure servers and is again accessible only by authorised personnel via password this information 

cannot be accessible by you, therefore no password shall be provided in order for you to modify this.

Access to Personally Identifiable Information

If your personally identifiable information changes, you must inform us accordingly; please e-mail us 

support@traderiser.com or call us +44 (0) 800 689 3063.

Legal Disclaimer

TradeRiser reserves the right to disclose your personally identifiable information as required by rules 

and regulations and when the Firm believes that disclosure is necessary to protect our rights and/or to 

comply with a judicial proceeding, court order, or legal process served. TradeRiser will not be liable 

for misuse or loss of personal information resulting from cookies on the Firm’s site that TradeRiser 

does not have access to or control over. TradeRiser will not be liable for unlawful or unauthorised use 

of your personal information due to misuse or misplacement of your passwords, negligence or 

malicious.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the 

page, and other places we deem appropriate so that you are aware of what information we collect, 

how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we 

make material changes to this policy, we will notify you here, by email, or by means of a notice on our 

home page.

Enquiries

If you have any enquiries regarding the ‘Privacy Policy’ please e-mail us support@traderiser.com or 

call us +44 (0) 800 689 3063. 

Date: 16 April, 2016